At Wristwayo, we strive to ensure your complete satisfaction with every purchase. Please review our policy below regarding cancellations, returns, and refunds.
You may cancel your order at any time before it has been shipped. Once your cancellation request is processed, you will receive a full refund to your original payment method. To cancel an order, please contact our customer service team as soon as possible using the information provided in the Contact Us section below.
We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must meet the following conditions:
To initiate a return, please contact our customer service team to receive return instructions and a return authorization number. Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong item shipped or defective product).
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days. Please note that depending on your financial institution, it may take additional time for the refund to appear on your account statement.
If you haven't received your refund within the expected timeframe, please first check with your bank or credit card company as processing times may vary. If you've done this and still have not received your refund, please contact us using the information below. Our customer service team will investigate the matter and work with you to resolve any issues promptly.
If you have any questions about our Return & Refund Policy, please don't hesitate to contact us:
Company Name: Wristwayo
Address: 3687 Dola Mine Road, Raleigh, North Carolina
E-Mail: [email protected]
Phone: +1919-720-2140
Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM EST, and we strive to respond to all inquiries within 24 business hours.
